Online Appeal System

Welcome to the electronic appeals process for Jackson County

Jackson County is on a four-year reappraisal cycle. By law, each reappraisal cycle, all real property must be appraised at its market value (North Carolina General Statue 105-283), what the property would sell for on the open market. This is determined by reviewing all sales, income, and cost information from the preceding years and applying market adjustments to determine the value as of January 1, 2025. North Carolina law requires market value and there is no option for fractional assessment or percentage increase limitations.

You may view the cadastral map on our property map viewer: https://gis.jacksonnc.org/rpv/, which contains loads of information. In addition to parcel information, you can view and/or print a parcel report and a property record card, get deed information, property specs, query parcel and sales comparable information, view current and historic aerial photography, measure areas, and more.

Frequently asked questions, property record card definitions, and additional information is available on our website: https://www.jacksonnc.org/real-property.

If you wish to appeal the new assessed value you may do so by completing the following no later than February 27, 2026 at 5:00 pm EST. If you wish for an appraisal staff member to contact you or for an on-site review, please state that in the comments section and provide your contact information. If it has been sometime since our last field inspection, appraisal staff may physically inspect the property. If you need assistance with submitting an appeal, please call (828) 586-7549 (due to an increase in phone calls, return calls may take up to 72 business hours) or visit our office. Any appeal may result in the value being increased, decreased, or left unchanged. Please include any documentation you feel is relevant for the appeal.

A change in value will be considered if the appellant can demonstrate that the assessed value is more/less than the market value as of January 1, 2025, or is inconsistent with the value of similar properties. Please refrain from using statements such as “too high”, without providing additional information to explain why you feel that may. The Tax Administration Department’s goal is to ensure that all property owners are paying their fair share, nothing more/less. To do that we need to be provided with sufficient documentation or statements that allow us to understand your value assertions.

If providing supporting documentation (appraisals, sales information, construction costs, etc.) information closest to January 1, 2025, will provide the most accurate representation of the current market value. Any information prior to that must be adjusted to reflect the real estate market as of January 1, 2025.

Appeals will not be reviewed until after the February 27, 2026 deadline. This will allow staff to make sure all appeals are treated fairly and that there is not taxing neighborhoods or property types that need additional review. Informal Review Decision Notices will be mailed 30-45 days after the appeal deadline. Please refrain from contacting the office during the review period for status updates, this will only delay the process.

If you disagree with the results of the informal review or miss the deadline, you have a right to file a formal appeal to the Board of Equalization and Review. You may request an appeal any time prior to the adjournment of the Board of Equalization and Review. Appeal forms will be available online at https://www.jacksonnc.org/real-property in April 2026. Additional information regarding Board of Equalization and Review appeals will be included in the Informal Review Decision Notice.

As required by NC General Statutes, all properties at the time of reappraisal shall be valued at full market value. This is the value that would be expected if the property were to be sold on the open market.

ONLINE APPEAL PROCESS/INSTRUCTIONS

Items to have available before beginning:

You should have the Parcel Number. Parcel numbers need to be entered without dashes.

**You must enter a valid Parcel Number to proceed with your online appeal**

Please attach any supporting documentation, sales information, photos, etc. Documentation should be available in electronic format and stored where you can browse to them through your computer operating system.

Appeals must be completed in the entirety and submitted by 5:00 p.m. February 27, 2026. A valid daytime phone number is required in the event an appraiser needs to contact you. Required fields are indicated with an asterisk (*).

**Please note that an APPEAL of your property may result in the value being increased, decreased or unchanged.


**Please note Land Use (Farm) Value will only be displayed if you are already in that program, and if so your 2026 Tax Bill will be calculated from this value and not the market value.

If you agree with the market value, no further action is required, click "I Agree" below. If you click "I Agree", you will not be able to sumbit an appeal for this parcel for this year.

Click "Continue" to withdraw your appeal or "Cancel" to close this dialog.

Click "Continue" to escalate your appeal to the Board of Equalization and Review or "Cancel" to close this dialog. Any documents you uploaded through this website with your informal appeal have been retained. You do not need to upload these same documents again.